Hum+ helps make your driving experience safer, smarter and more connected. It provides emergency crash response, roadside assistance, vehicle diagnostics and more. And now, using any Google Assistant enabled device (such as the Google Home), you can get answers to important questions using just the sound of your voice. Check your car's battery level. Set a speed alert. Look up commute times. Or set a reminder to feed your dog once you get home. Hum+ is the only all-in-one connected car solution. Make the most of it with Verizon, America's most awarded network.
All Specs3.2
3.2 undefined
176 undefined
41
A great device
5 undefined
2 months
This is the review for my upgraded Hum as ive had my 1st one in a prior car so this is about both Hums ive ordered. I love the Hum cuz it shows all i need to know about my car(s) i need to know to keep it mechanically safe. It does everything it claims on the info part of the Hum itself. My car(s) need this ability to show all a person needs to know about the car. So glad i have this
Some Great Features
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Kayy . 3 months
I had this around 2 years ago maybe less, helped somewhat when it came to roadside which was good, but I loved the wifi during my roadtrips but when my car was stolen it couldn't get located because as soon as you unplug you can't locate it whatsoever ,it only told me last before it got unplugged, would be nice to add the feature like mobiles where it tells you when there is a disturbance near your car, towing also,verizon need to add that, i loved the wifi tho, it helped a lot but should alert when there is a disturbance near car
The Verizon Hum Team - 3 months
Hi Kayy. Thanks for your review. Yes, the Hum device gets its power from the car's OBD-II port. If it gets unplugged from the port, it no longer is powered and cannot provide its location. Thank you for your suggestion which we will share with our product managers.Activation and equipment fees apply for Hum+ and Hum×. Other taxes and fees apply. New activations may be subject to credit review. Hum+ or HumX device payment purchase with new line or upgrade activation req’d. New activation subject to credit review, must be in good standing at time of credit. You may cancel the service for any reason within 14 days of activation. Beginning day 15, early termination fee of up to $120 for Hum+/$175 for Humx applies. Humx is only available via Verizon Wireless; Hum× service operates on 4G LTE network only and requires data usage. Not all products are available in all areas. Pinpoint Roadside Assistance provided by Signature Motor Club, Inc., up to 4 events per year. Many services require GPS service and/or network availability, not available in all locations. Not all incidents or problems will be detected. Compatible vehicle model restrictions apply.
© 2020 Verizon. All rights reserved. Google and related marks and logos are trademarks of Google LLC.
© 2020 Verizon. All rights reserved. Google and related marks and logos are trademarks of Google LLC.
slide 1 of 3, Get help when you need it.
Get help when you need it.
Get peace of mind knowing you’re never really alone on the go. If Hum detects a crash, it can automatically notify emergency services and send help your way. With so much that can go wrong on the road, know you can prepare for the unpredictable and get 24/7 Pinpoint Roadside Assistance sent to your exact location.
Take care of your car.
You can check your car’s health from your phone and detect issues before you hit the road. Have any questions? Connect to a certified mechanic for unbiased advice so you can be proactive about car issues and even save money.
Encourage safer driving habits.
Help keep the newest drivers in the family safer. Get notified via text or email if one of your vehicles exceeds a set speed limit or travels beyond a specified boundary. And account owners can keep track of each car’s location simultaneously using one helpful map. Plus, get a Safety Score which is based on your day to day driving habits and is calculated by analyzing a number of Safety Score events such as hard braking, rapid acceleration, high speeds and sharp cornering.
Design
Depth
1.00 in
Width
1.9 in.
Weight
1.41 oz.
Height
2.6 in
Battery
Standby Time
42 days
Usage Time
16 hrs.
Network
Connectivity
4G LTE
Additional Features
Verizon Apps
Hum app - Access Hum features right from the Hum app, including maintenance reminders, help finding your parked car, repair estimates and more.
Line Limit
Four Hum lines per account. Does not count towards phone and tablet line cap.
Performance
Processor
MODEM/Baseband processor + AP – VIA Telecom CBP8.2
VZ-0410-001-US
- OBD II Reader
- 1000mAh battery
- 12 Volt Adaptor Charging Cord
- Quick Start Guide
Activation and equipment fees apply for Hum+ and Hum×. Other taxes and fees apply. New activations may be subject to credit review. Hum+ or HumX device payment purchase with new line or upgrade activation req’d. New activation subject to credit review, must be in good standing at time of credit. You may cancel the service for any reason within 14 days of activation. Beginning day 15, early termination fee of up to $120 for Hum+/$175 for Humx applies. Humx is only available via Verizon Wireless; Hum× service operates on 4G LTE network only and requires data usage. Not all products are available in all areas. Pinpoint Roadside Assistance provided by Signature Motor Club, Inc., up to 4 events per year. Many services require GPS service and/or network availability, not available in all locations. Not all incidents or problems will be detected. Compatible vehicle model restrictions apply.
© 2020 Verizon. All rights reserved. Google and related marks and logos are trademarks of Google LLC.
© 2020 Verizon. All rights reserved. Google and related marks and logos are trademarks of Google LLC.
Verizon Hum+ Gen 2 undefined
3.2
3.2 undefined
176 undefined
41
A great device
5 undefined
2 months
This is the review for my upgraded Hum as ive had my 1st one in a prior car so this is about both Hums ive ordered. I love the Hum cuz it shows all i need to know about my car(s) i need to know to keep it mechanically safe. It does everything it claims on the info part of the Hum itself. My car(s) need this ability to show all a person needs to know about the car. So glad i have this
Some Great Features
3 undefined
Kayy . 3 months
I had this around 2 years ago maybe less, helped somewhat when it came to roadside which was good, but I loved the wifi during my roadtrips but when my car was stolen it couldn't get located because as soon as you unplug you can't locate it whatsoever ,it only told me last before it got unplugged, would be nice to add the feature like mobiles where it tells you when there is a disturbance near your car, towing also,verizon need to add that, i loved the wifi tho, it helped a lot but should alert when there is a disturbance near car
The Verizon Hum Team - 3 months
Hi Kayy. Thanks for your review. Yes, the Hum device gets its power from the car's OBD-II port. If it gets unplugged from the port, it no longer is powered and cannot provide its location. Thank you for your suggestion which we will share with our product managers.WiFi Option Great Not the Diagnostics
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Church719 . 3 months
I can't even tell you how many years I've had a HUM in my vehicles. I can tell you that it threw me 7 codes the other day and none of them made sense when looking them up. So, I took the vehicle to get a service diagnostics and they said no codes were read. $300 for them to tell me the HUM is dumb.
The Verizon Hum Team - 3 months
Hi. We're sorry you had difficulty with your Hum device recently. If you would like us to troubleshoot, feel free to contact us directly at humfeedback@verizonconnect.comI've had it for several years and vehicles
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Manny . 5 months
I originally bought it to keep track of my elderly uncle who liked to wonder and disappear for several hours at a time. It definitely gave my aunt peace of mind. After my uncle passed I installed in my car and it worked great to monitory cars maintenance and when it was stolen it worked amazingly to locate it.
The Verizon Gizmo Team - 5 months
Hi Manny. We're sorry for the loss of your uncle but are grateful that Hum was able to assist your aunt during a difficult time. We're happy you're still using Hum and that Hum was helpful in recovering your stolen car. Thanks for sharing!You won’t regret it!
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Jass . 8 months
I have had a HUM in a few different vehicles of mine. It was helpful when I had a vehicle stolen, and it has been extremely helpful in diagnosing issues wrong with my vehicle! The roadside assistance is incredible and much better than my own car insurance assistance. HUM alerted me something was wrong with my vehicle here recently and now I’m in the process of getting a brand new engine replaced. I will always have a HUM and will recommend to everyone! It has never been wrong on the codes that it pulls.
The Verizon Hum Team - 8 months
Thanks for taking the time to write such a detailed review that will help others who are considering Hum for themselves. Hum sure does have a lot of features, doesn't it? We're so glad that Hum has helped you in so many ways. Cheers!Worth the money after getting through the tech issues
3 undefined
9 months
Works great but a lot of tech issues to set up
The Verizon Hum Team - 8 months
We're glad that you are happy with Hum. We would like to know more about the issues you had so we can improve the experience for all our customers. If you have a moment, please contact us directly at humfeedback@verizonconnect.com.Garbage
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Rybf . 9 months
Cannot get the device to connect to my phone
The Verizon Hum Team - 8 months
If you are still having trouble, we would like to help. Please contact us directly at humfeedback@verizonconnect.com.Brings high tech features to my older SUV
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SkTripGuy . 9 months
I love the features that Hum brings to my 2001 GMC Yukon SUV. The features that I find most useful are the diagnostics, so I get iPhone alerts when my car battery is running low and other diagnostics codes, and the built-in WiFi hotspot so my dashcam can get internet connectivity when I'm on the road. I also like the trip statistics so I know the distance, average speed, gas mileage, exact route that I took, etc. during long road trips. The only thing I don't like is having the safety score prominently displayed on the home page of the app. I feel that feature is kind of creepy like big brother is watching me when I go 5mph over the speed limit. I think that Verizon should make the app configurable so I can disable the safety score. That is more for keeping an eye on your teen driver.
The Verizon Hum Team - 9 months
We're delighted that you are getting the most out of your Hum with all its features. Regarding the Safety Score, don't worry. The information is only available to you and anyone else on your Hum account. Even without a teen driver in the house, you might consider it as a way to check whether you are adding unnecessary wear and tear on your car through your driving habits. Cheers!Almost caught my vehicle and house on fire!
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Just me . 11 months
I bought this about 2 years ago and it has been working flawlessly. I bought it just to have in-vehicle wi-fi until I get a new vehicle, wi-fi speeds are slow but 'workable'. This morning I opened my vehicle door in the garage only to hear a loud beeping sounds coming from the HUM and a strong electrical buring smell. I reached my hand under the dash to felt the Hum but could not touch it as it was too hot. I had to get a rag to remove it to prevent a burn to my fingers. I have to wonder at some point if it would have caught fire! I tested the OBDII port with other adapters and everything shows fine and works as it should. This seems to be a very dangerous internal fault with the unit. Of course, Verizon being Verizon, did not care one bit, and offered a new one at full price plus an added activation fee, disgusting. I would be very scared to have this in my vehicle again, especially in a gargage.
The Hum Team - 11 months
Thank you for taking the time to share your experience. Verizon takes any potential safety issues with its products seriously and we would like to investigate the issue you described. Please contact us directly at hum.ece@verizonconnect.com in order for us to investigate your claim.Verizon Hum+ Gen 2 undefined
Sandra . Dec 15, 2024
Do I just sign up? Or do I need to order a device for my car first. I have WiFi available in my 2022 Malibu. I am not sure how to start of sign up and turn it on.
Verizon Customer Support1 month
You can set up new Hum+ Gen 2 service by contacting our Sales Team at 800-256-4646 (Monday - Friday 8:00 AM - 2:00 AM, Saturday 8:00 AM - 12:00 AM, Sunday 9:00 AM - 8:00 PM Eastern Time). For more info, check out our Equipment Guide: https://www.verizon.com/connected-devices/hum-plus-gen-2/. ~Gilbert
Sean . Oct 30, 2024
Does the Hum work with Carlinkit Tbox UHD Android 13 CarPlay AI Box? Also, does the Hum get charged by the OBD port?
DirectJH . Oct 16, 2024
Does the HUM give real time tracking as well as notifications? Can you get location directly off app or only by contacting someone?
Password recovery . Sep 28, 2024
How do I recover a lost password?
Verizon Consumer Products3 months
To reset your Hum by Verizon password, you can: 1. Open the Hum app. 2. Select Forgot Password? on the sign-in screen. 3. You will receive an email with instructions on how to reset your password. If you're still having trouble, you can call Hum Customer Service at (800) 711-5800.